⚙ Marine/Operations Superintendent
A marine superintendent in a shipmanagement or shipowner company manages ships on the nautical and cargo operations aspects. Like the technical superintendent, the number of ships can vary from 1 to 5 or more in a typical marine company depending on the type and condition of the vessels, the size of the fleet and the management philosophy of the company. With the assistance of a crew manager, he or she also manages the crew onboard. Sometimes this crewing matter lies with technical side or overlap.
In companies with a large fleet of vessels, the operations side may be taken up by an operations superintendent if the work load is too heavy for a single person to manage effectively.
The superintendent generally comes from Deck Officer background with a couple of years at sea preferably with Class 1 Certificate of Competency (COC).
He or she maintains daily correspondence with each ship's Master via email. The topics cover navigation, operations, safety and crew matters. Nowadays with reducing communications cost due to advancement in satellite technology, voice call with vessel is gradually becoming a daily routine and not just for emergency cases. The phone call meeting is usually held together with other departments in the office such as technical and crewing.
He keeps in touch with flag registry for inspection status and updates.
He coordinates and arranges with inspectors representing oil majors which vet and approve liquid bulk tankers for cargo operations. The deficiencies pointed out during each survey are rectified with the support of other departments.
He is in charge of the safety and security of the vessels. All incident reports from the vessels are reviewed and followed up by him. He manages the procedural change if any and updates the fleet on the findings.
For cargo operations, he corresponds with the loading/discharge port in advance to prepare and update the vessel on the port and charterer's requirements.
He also assists with enquiries from the charterers who intend to charter the vessel on its suitability for the target port, voyage and nautical matter.
Throughout the year, like the technical superintendent he is expected to visit and carry out an inspection of each vessel every few months when time permits.